Simply picking the top ad on a search results page could end very badly.
If you decide to call in for remote computer assistance, you need to be very careful about which company you are going to deal with.
#How do i contact microsoft tech support software
The remote technician upsells the customer who only came to activate their software but ends up forking hundreds of dollars on “Windows support.”įake pop-ups claiming your computer is infected-reminiscent of FakeAV-are used by scammers to reel in innocent victims. People call them for assistance and get fooled with similar techniques employed by Indian cold callers.Īnother source for these companies comes from some of their existing customers or customers of parent companies sent to them. Located in India but also in the US, these companies heavily advertise on popular search engines as well as websites with high traffic. “ You will never receive a legitimate call from Microsoft or our partners to charge you for computer fixes.“ Toll-Free Numbers (TFN) for fraudulent tech support companies
#How do i contact microsoft tech support free
Their calls are almost free which is why they can do this 24/7. Scammers like to use VoIP technology so their actual number and location are hidden. If you ever get a call from a Microsoft or Windows tech support agent out of the blue, the best thing to do is simply hang up. The scam is straightforward: pretend to be calling from Microsoft, gain remote control of the machine, trick the victim with fake error reports and collect the money. Usually from India and operating out of boiler rooms, these scammers call people in the U.S, Canada, the UK, and Australia whom they find in the phone directory.
How tech support scams work Cold calls from fake Microsoft (etc.) agents The purpose of this page is to gather all the information we have collected over time into one place that you can use as a go-to resource when you need it. Perhaps even worse, companies right here in North America are now pulling the same tricks and taking advantage of existing and prospective customers replying to online ads. There is no sign of these scams slowing down, despite several actions taken by the Federal Trade Commission. Every single day, innocent people are tricked into spending hundreds of dollars on non-existent computer problems. Tech support scams are a million-dollar industry and have been around since 2008. Sound familiar? Whether you have just been scammed or simply want to find out more on the topic, you have come to the right place. Our Microsoft Certified Technician can fix it for you. Hello, we are calling from Windows and your computer looks like it is infected.
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